Last Updated: [Insert Date, e.g., March 3, 2025]
Welcome to the official website of Suzhou Baina Anti-static Products Co., Ltd. (hereinafter referred to as “Suzhou Baina,” “we,” “us,” or “our”). We understand that the security of your personal information is of utmost importance. As a professional provider of anti-static and cleanroom consumables, we are committed to providing you with transparent and reliable service. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, inquire about or purchase products such as cleanroom wipes and cleanroom paper.
Please read this policy carefully before using our services.
1. Information We Collect
To provide you with more accurate and efficient products and services, we may collect the following types of information:
Information You Actively Provide:
Business Information: Company name, factory address, industry sector (e.g., semiconductor, precision electronics, biomedical cleanrooms).
Contact Information: Name, job title, work phone (e.g., +86-13405012521), work email (e.g., miki.jin@baina5168.com), fax number.
Transaction Information: When you order cleanroom wipes, cleanroom paper, or anti-static products, we collect shipping addresses, invoicing details, order history, and payment information.
Inquiry Content: Information you provide when contacting us via online chat, message forms, or email (miki.jin@baina5168.com) regarding product specifications (e.g., fabric weight, edge sealing process, cleanliness class).
Information We Collect Automatically:
Device & Technical Information: IP address, browser type, access times, referring website.
Behavioral Data: Which cleanroom wipe/paper product pages you view on our site, search keywords used (e.g., “microfiber cleanroom wipes,” “anti-static cleanroom paper”), and your interest in our product catalogs.
2. How We Use Your Information
We promise to use your information only for the following purposes:
Order Processing and Fulfillment: To confirm your product specifications, arrange shipment from our warehouse at No. 13 Xingnan Road, Chengnan Subdistrict, Wuzhong District, Suzhou, issue invoices, and handle after-sales service.
Customer Communication: To respond to your inquiries, send quotes, and inform you of order status. We may contact you via the phone number or email you provide.
Product Optimization and Recommendations: To recommend more suitable anti-static or cleanroom products based on your industry; to analyze website traffic to optimize product page layouts and enhance your browsing experience.
Sending Important Notifications: Such as product batch updates, price adjustments, or invitations to industry technical seminars (you have the right to opt out of receiving marketing communications at any time).
3. Cookies and Similar Technologies
To ensure our website functions properly and to optimize your experience, we place small data files called cookies on your computer or mobile device. We use cookies to remember your login status, items in your shopping cart, and to track which product categories you are most interested in.
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience all interactive features of our website.
4. Information Sharing and Disclosure
We do not sell or trade your personal information. However, we may share your information with third parties in the following specific circumstances:
Service Providers: To fulfill your order, we may need to share your shipping address and contact details with logistics companies (e.g., courier services) and necessary transaction information with payment processors.
Compliance with Laws: When we are required to do so by legal proceedings, court orders, or applicable laws.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via notice on our website.
5. Information Storage and Protection
Storage Location: The personal information we collect about you is stored on servers located within the People’s Republic of China.
Data Security: We employ industry-standard security measures (such as SSL encryption, access controls) to protect your information from unauthorized access, disclosure, use, or modification.
Retention Period: We retain your information only for as long as necessary to provide you with our products and services, and as required by applicable laws and regulations.
6. Your Rights
In accordance with applicable laws, you have the following rights regarding your personal information:
Right of Access: You have the right to request access to the personal information we hold about you.
Right of Rectification: If you find that the personal information we hold about you is inaccurate, you have the right to request that we correct it (e.g., change your company’s shipping address or invoicing details).
Right of Erasure: Under certain circumstances, you have the right to request that we delete your personal information (unless the data must be retained for legal compliance related to transactions).
Right to Withdraw Consent: If you no longer wish to receive our email marketing, you can click the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us using the information provided below.
7. Children’s Privacy
Our products (cleanroom wipes, cleanroom paper, anti-static items) are intended for industrial and professional procurement personnel and are not marketed towards minors. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
9. How to Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy, or if you wish to manage the personal information you have submitted, please contact us using the following details:
Company Name: Suzhou Baina Anti-static Products Co., Ltd.
Address: No. 13 Xingnan Road, Chengnan Subdistrict, Wuzhong District, Suzhou City, Jiangsu Province, China
Phone: +86-13405012521
Email: miki.jin@baina5168.com